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Butterfly Experience FAQs and Policies

Everything you need to know about our exciting Butterfly Experience.

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Butterfly Experience FAQs

 

Yes, all tickets to the Butterfly Experience must be purchased or reserved online before your arrival.  

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Though the exact number of butterflies emerging varies day to day, there will be hundreds in the exhibit at any given time to make for an enjoyable experience. 

On average you will see 10-15 different species of butterflies. All of our butterflies are native to the continental United States. Some of our favorites include swallowtails, monarchs, painted ladies, red admirals, and more 

Our butterflies are sourced from USDA certified butterfly farms in Florida, Kentucky, and South Carolina. Our butterflies have been raised specifically for educational purposes. They are shipped to us as chrysalids. Upon arrival, we hang them inside of our case until they are ready to emerge 

Visitors are not permitted to pet, touch, or hold the butterflies. Touching a butterfly’s delicate wings can harm them, and we want to make sure our flying friends are safe in their home. There is a chance that butterflies may land on you, in which case visitors should move slowly or still until they fly to a new spot. We encourage you to take photos throughout your experience, but be mindful of moving carefully in their space.

At this time, our butterflies are fed a special diet of nectar and fresh fruit by our trained staff. Please refrain from feeding our butterflies or touching their food sources in the exhibit.  

Visitors should arrive at the time listed on their ticket. Once your tickets have been scanned, you’ll be directed through our conservatory to enjoy our twelve greenhouses. The Butterfly Experience is housed in our Tropical Orchard, or greenhouse 12. Your overall visit time is expected to be 1-1.5 hours. Your time in the butterfly space will be approximately 15 minutes. This window will give you plenty of time to see our fluttering friends.

Yes, strollers, wheelchairs, and other mobility devices are permitted in the Butterfly Experience. All belongings, clothing, and devices will need to be scanned on your way out to ensure there are no hitchhiking butterflies on your way out! 

Yes. Group visits can be booked through our Education department. Groups must be 20 people or more. For more information and to book your group visit, please visit our Group visits page.

Group visits

The Butterfly Experience will not be open after 4pm. Butterflies’ circadian rhythms are closely connected with the rising and setting of the sun. As the sun moves lower in the sky, butterflies become much less active and will go into a restful period— just like us! 

Butterfly Experience Policies

  • Arrive at the time listed on your e-ticket and have your bar codes ready to be scanned. If you arrive late to your reservation, we reserve the right to ask you to wait or reschedule your tickets for another time. Late arrivals will not be issued a refund. 
  • Touching, feeding, harming, catching or removing any butterflies from the exhibit is not permitted. Removal of Butterflies and Moths from our exhibit is a Violation of USDA Regulations and may result in Civil or Criminal Penalties.  
  • We do not accept butterfly donations or allow unauthorized releases of butterflies in our conservatory. 
  • Treat each other, employees, volunteers, and other visitors with kindness and respect at all times. We reserve the right to remove any person(s) not abiding by our guidelines and policies to leave the Botanical Gardens campus. 
  • Respect the living collections and spaces. Stay on pathways and leave flowers, plants, seeds, fruits, and butterflies for everyone to enjoy. 
  • Do not remove plant labels or signage.