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Visitor Guidelines

Help us make the Botanical Gardens an enjoyable and safe place for all.

For everyone’s enjoyment, please:

  • Treat each other, employees, volunteers, and other visitors with dignity and respect at all times.

  • Stay on pathways and mowed lawn areas.

  • Do not walk, run, or play in mulched or planted garden beds.

  • Please leave flowers, plants, seeds, and fruit for everyone to enjoy.

  • Do not collect or remove seeds, flowers, fruits, or vegetables.

  • Do not remove plant labels or signage.

  • Do not touch our koi fish.

  • Refrain from bringing any plant material inside the Botanical Gardens to prevent potential contamination of our living collections.

  • Do not play music out loud.

  • Do not solicit. Solicitation Policy – In order to provide a distraction-free environment for our visitors, we do not allow solicitation or petitioning of any kind from any outside, non-sanctioned entity on Botanical Gardens property, regardless of the organization or cause being represented. This includes, but is not limited to: the circulation or distribution of literature, brochures, handbills, leaflets, signage, pamphlets, notices, cards, advertising, promotional items, petitions, registrations, etc. Informational tables and booths are not permitted anywhere on our campus unless designated/permitted by our staff for an event. Anyone not in compliance with this policy will be asked to leave the premises.

  • Please keep your personal items with you at all times. The Botanical Gardens cannot be held responsible for missing items. If you recover an item on the grounds that does not belong to you, please turn it in at the admission desk.

  • For their safety, please supervise children at all times.

  • No climbing, running, sports, horseplay, or games.

  • Two-wheeled scooters, “wheelie” shoes, skates, and skateboards are not allowed inside the Botanical Gardens.

  • Weapons and firearms are not permitted on campus.

  • Inappropriate or Offensive Behavior – The rights of other visitors to enjoy the Botanical Gardens must always be respected. The Botanical Gardens reserves the right to ask a visitor to leave for inappropriate or offensive behavior. Visitors will be held liable for any damage to Botanical Gardens’ property.


  • Visitors must be fully clothed and wearing shoes at all times.

  • In respect to all Botanical Gardens visitors, patrons wearing articles of clothing that may be taken as profane, vulgar, racist, sexist, or sexually suggestive, including slogans/illustrations, may be asked to change clothing before entering the Botanical Gardens or asked to leave.

  • Clothing changes are not permitted inside or outdoors. To inquire about private event space rental for photoshoots, visit Film and photo shoots page for more information.


  • No pets allowed.

  • Service Animals – Service animals are permitted inside the Botanical Gardens. A service animal is a working animal, not a pet. The Americans with Disabilities Act (ADA) defines a service animal as any dog that is individually trained to do work or perform tasks for the benefit of an individual with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability. Dogs that satisfy this definition are considered service animals under the ADA.

  • Do not feed or handle any wildlife. Interactions with wild animals can be harmful to the animal and to you.

  • Pest Management – The Botanical Gardens is an open-air, living museum with a tropical and humid environment. It is home to insects, fish and thousands of species of plants. Insects are an important and natural part of the ecosystem; however, some can be considered pests. We utilize an Integrated Pest Management (IPM) Program, an effective and sensitive approach, to manage the pest population. IPM utilizes a series of progressive actions to care for the Botanical Gardens’ collection with the least possible hazard to people, property, and the environment. IPM is not a single pest control method; it is a series of pest management evaluations, decisions, and controls to reduce damage from insects and diseases.


  • Outdoor – Light collapsible chairs and stools are permitted for artists at work. Please keep our walkways clear by positioning seats in grassy areas. Do not enter planted or mulched beds. Dirty brushes and water cups are not to be washed in the sinks, or dumped in the gardens to protect environment. Artists should take home dirty brushes and cups to clean at home.

  • Indoor – Because of the nature of our space and the narrowness of walkways, indoor artwork is not permitted during regular visiting hours. The Botanical Gardens offers a variety of options for artists, including art workshops and events like Open Art Nights. For more information about our art class offerings, please visit our events calendar.

  • Smoking, tobacco products and devices, and electronic smoking devices are not allowed on the Botanical Gardens’ property, including all buildings, grounds, restrooms, and parking lots. The Botanical Gardens and its campus is a tobacco-free environment.


  • We care about our planet. Please dispose of waste in appropriate trash and recycle bins. Do not litter.


  • Picnicking is allowed on Botanical Gardens’ outdoor grounds.

  • Alcohol, grills, and open flames are not allowed.

  • The Botanical Gardens provides several benches throughout the grounds for resting. Please refrain from lying down on benches, so that other visitors may have a seat. Laying blankets on the grass outdoors is permitted.


  • Formal/informal groups or parties are not allowed to hold meetings, weddings, memorial services or christenings on our grounds without advanced reservations. If you would like to hold an event in our wonderful space, contact our events team at


  • Classes led by an instructor not officially affiliated with the Botanical Gardens are not permitted. This applies to both for-profit and not-for-profit classes.

  • All groups or organizations (including colleges and universities) wishing to hold either a Botanical Gardens-led or self-guided class must register with us in advance. Visit this webpage for more information. To ensure a quality experience for all visitors, we have established a maximum number of group admissions per hour per day. Early registration will help us reserve your preferred arrival time.


  • The Botanical Gardens is a very special place for many. Due to the nature of our work and to maintain the health of our work and visitors, scattering or burying ashes on our property is not allowed.

  • We encourage the use of Scattering Gardens. Scattering Gardens are becoming more common and are beautiful places to scatter the ashes of a loved one. They are designated and protected areas located within many parks, memorial parks, cemeteries and houses of worship all over the country. They can easily be found by contacting your local house of worship, funeral home or crematory.

  • If you are interested in making a specific dedication or tribute in honor or memory of a loved one at the Botanical Gardens, please contact our Development Department at or 716.827.1584 x. 295 or visit this webpage.

  • Visitors to the Botanical Gardens voluntarily assume all risk, loss, damages, liability, and danger for injury or damage to person or property and all hazards arising from or related to admission to the Botanical Gardens. Because the Botanical Gardens is open to the public, visitors grant permission to the Botanical Gardens and its designees to utilize their image, likeness, actions, or statements in any form taken during a visit for the purpose of promoting the Botanical Gardens.

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